Chalet Fleurs des Roches in fresh winter snow

Saint-Gervais Mont-Blanc

Your mountain retreat

Welcome to Fleurs des Roches

Everything you need for a seamless stay.

Practical information about the chalet, followed by our carefully selected recommendations for skiing, winter activities and enjoying Saint-Gervais.

At home

Discover the Chalet

Everything you may need during your stay, from arrival through to departure.

Connect

Wi-Fi

Network, password and QR code
Fleurs des Roches lounge in winter with a log fire

Welcome home

House Guide

Arrival, parking, heating, entertaining and departure
Fleurs des Roches kitchen

Quick guides

Appliances

Kitchen, laundry, televisions and sound systems
Bedroom at Fleurs des Roches

Rest well

Bedrooms

Bedding, pillows, blankets and storage
Bathroom at Fleurs des Roches

Refresh

Bathrooms

Towels, showers and practical details
Woven laundry basket with folded linen

Everyday essentials

Practical Information

Laundry, cleaning, waste disposal and recycling

Stay safe

Health & Safety

Emergency contacts, first aid and fire-safety equipment

Beyond the chalet

Make the Most of Saint-Gervais

Our own recommendations, together with trusted official local information.

Winter breakfast prepared at Fleurs des Roches

Start the day

Breakfast

Bakeries, pâtisseries and artisan chocolates
Fleurs des Roches dining room prepared for a winter dinner

Our local favourites

Dining

Restaurants for special evenings and relaxed family meals
Mont Blanc in winter

The mountain above Saint-Gervais

Discover Mont Blanc

Iconic excursions, walks, refuges and essential advice for the summit
Snowshoeing and winter mountain activities

Beyond the pistes

Snow Routes

Snowshoe, cross-country and ski-touring itineraries
Heated ski lockers at the gondola

Our most useful winter tip

Heated Ski Lockers

Leave skis, boots and helmets at the gondola and walk home unencumbered
Saint-Gervais village in winter

Local life

Shops & Services

Groceries, local specialists, pharmacies and ski shops
Winter skiing in the Mont Blanc region

Plan your ski days

Winter Experiences

The ski domain, nearby alternatives, snow activities and wellness

Local travel

Getting Around

Directions, buses, taxis and airport transfers

Two recommended local options

Breakfast & Bakeries

— ✧ —

Our preferred places for morning bread, pâtisseries, cakes and artisan chocolates.

Rest well

Bedrooms

Bedding

Fresh linen is provided for every bed.

Pillows & blankets

Spare pillows and blankets are available in the chalet.

Storage

Please use the wardrobes and drawers available in each room.

Refresh

Bathrooms

Towels

Bath towels and hand towels are provided for your stay.

Showers

Please leave shower areas tidy after use.

Toiletries

Each bathroom is stocked with our signature refillable Fleurs des Roches dispensers, filled with Faith In Nature Geranium & Lavender plant-based shampoo, conditioner and body wash. Hairdryers are located beneath each sink, and cotton buds and cotton make-up pads are also provided.

Everyday essentials

Practical Information

Laundry

A washing machine and tumble dryer are available for guests. Please use the appliances with care and refer to the appliance guides where needed.

A retractable Brabantia WallFix clothes line is available outside at the rear of the chalet. It opens and closes in one movement.

Cleaning

Cleaning equipment is available in the chalet for small spills and everyday use during your stay.

Drinking water

The tap water is safe to drink and of excellent quality. Saint-Gervais' drinking-water networks are monitored regularly, so there is no need to buy bottled water.

General waste

A bin for non-recyclable household waste is located beneath the kitchen sink. Gently pull the second cupboard door from the right and the pull-out bin will appear.

After use, please push the cupboard door back fully. This helps prevent insects from being attracted during the warmer summer months.

Recycling

The recycling bin is located behind the wooden door on the left-hand side of the entrance to the self-contained unit, near the kitchen.

Paper, cardboard, glass, plastic and general household packaging may all be placed together. There is no need to separate the materials or rinse containers.

At departure

There is no need to empty either the general-waste bin or the recycling bin at the end of your stay. We will take care of both after your departure.

Network

Fleurs des Roches WiFi-guest

Password

Welcome@FDR

Wi-Fi QR code

Essential information

Health & Safety

Emergency numbers

European emergency
112
Medical
15
Fire
18
Police
17
Call the host: +41 79 582 30 86

Chalet address: 74 chemin d’Anterne, 74170 Saint-Gervais-les-Bains

First-aid kit

The first-aid kit contains disinfectant, plasters, pain relief, insect repellent, sunscreen, cotton buds, cotton make-up pads, a tick remover and other basic essentials.

Fire extinguishers

Fire extinguishers are located in the main lounge and the master bedroom. Smoke detectors are installed throughout the chalet.

Fire blanket

A fire blanket is located beneath the kitchen sink for use in the unlikely event of a cooking-related fire.

Emergency torch

A torch is mounted beside the electrical consumer unit and main switches. In the unlikely event of a power cut, simply remove it from its holder for immediate use.

Welcome to Fleurs des Roches

Arrival, living at the chalet & departure

Everything you need to settle in comfortably and enjoy the chalet.

Parking

The parking area at the front of the chalet accommodates two to three cars. Please do not park in the driveway on the left-hand side of the chalet, which must remain clear and unobstructed.

Access & keys

Keys are provided in the lockbox to the left of the front door. Your host will provide the code once the reservation has been confirmed. A second set is available inside the chalet.

  • The diamond-shaped key opens all exterior doors except the French door to the self-contained unit at the rear of the chalet (Bedroom 5).
  • The round-shaped key opens that French door. Lift the handle upwards before turning the key to lock it.

Heating Winter

The chalet has high-performance insulation, double glazing and underfloor heating and should remain warm at all times. Electric wall heaters may be switched on if additional warmth is required.

Windows & flyscreens

Most windows have retractable flyscreens. To roll a screen back in, hold the black plastic tabs as close as possible to the side edges, pull down and gently towards you to release the lock. The screen will then retract automatically.

Living areas & televisions

The chalet has two lounge areas that comfortably accommodate up to 12 guests. The main lounge has a Samsung screen with Apple TV and the main streaming apps installed. Content can also be streamed from a phone or tablet. The smaller lounge beneath the mezzanine bedroom has an LG Smart TV with apps pre-loaded.

Geneva S sound system

Connect by Bluetooth and select Layen i-Dock 40 from the available devices. The remote is located beside the unit. Please do not remove the black transmitter in the top dock, as it is required for Bluetooth playback.

Fireplace Winter

You are welcome to use the fireplace. Once the fire is established, keep the front glass door closed at all times. Fire-lighting cubes, matches, logs and fire starters are located to the right of the fireplace.

Recycling

A recycling bin is provided behind the wooden door on the left-hand side of the entrance to the self-contained unit, near the kitchen. Paper, cardboard, glass, plastic and general packaging may be stored together and do not need to be rinsed or cleaned.

Departure

Check-out is by 10:00 am. Please leave the second set of keys on the dining table, return the first set to the lockbox and ensure that all doors and windows are securely closed. There is no need to take out the rubbish or recycling. We wish you a safe journey home.

Our winter edit

Make the most of the snow

— ✧ —

Start with the extensive Évasion Mont-Blanc ski domain, then choose from nearby high-altitude alternatives, non-ski activities and restorative days.

Skiing in Évasion Mont-Blanc

Your home domain

Évasion Mont-Blanc

Saint-Gervais, Saint-Nicolas, Megève, Combloux & Les Contamines
Powder skiing in a nearby alpine ski area

For a change of terrain

Nearby Ski Areas

Chamonix, Grands Montets, Les Houches, Flaine, La Clusaz & Les Saisies
Ice climbing and winter mountain activities

Beyond alpine skiing

Snow Activities

Snowshoeing, cross-country, touring, sledging and more
Thermal wellness in Saint-Gervais

Slow down

Wellness & Bad-Weather Days

Thermal water, spas and relaxed village time

Your home ski domain

Évasion Mont-Blanc

One large ski destination encompassing Saint-Gervais, Saint-Nicolas de Véroce, Megève, Combloux and Les Contamines. Use the official piste map and live opening information to choose the best sector each day.

Saint-Nicolas de Véroce in winter

Quieter local sector

Saint-Nicolas de Véroce

A particularly attractive option for quieter skiing and direct access towards Mont Joly, with a traditional village atmosphere.

Megève winter ski area

Large choice of sectors

Megève & Combloux

Extensive skiing, mountain restaurants and varied terrain within the same Évasion Mont-Blanc domain. Allow extra time for road access at busy periods.

Les Contamines ski landscape

Snow-sure alternative within the domain

Les Contamines

A separate-feeling sector of the same wider domain, often valued for its snow quality and varied skiing. Access is by road through the Montjoie valley.

For a change of terrain

Nearby alternatives

These are separate ski areas and require their own passes. Driving times and road conditions vary substantially in winter, so check before leaving.

Chamonix Mont Blanc winter

Iconic high-mountain valley

Chamonix & Les Grands Montets

Best for experienced skiers seeking steeper terrain and a high-mountain atmosphere. The Chamonix valley contains several separate sectors rather than one fully linked piste network.

Les Houches ski area

Wooded slopes

Les Houches

A family-friendly separate domain with attractive tree-lined skiing and Mont-Blanc views, reached via the Chamonix valley.

Flaine ski area

High-altitude, snow-reliable

Flaine

A useful option when altitude and snow reliability matter. It sits in a different valley, so allow for the drive and check road conditions.

La Clusaz winter mountains

Aravis character

La Clusaz

A characterful resort in the Aravis with varied terrain. It is a worthwhile full-day excursion rather than a quick alternative.

Les Saisies winter panorama

Open views & Nordic skiing

Les Saisies

Known for open, sunny terrain and an excellent Nordic area. It is in a different valley and best treated as a planned day trip.

Beyond alpine skiing

Winter activities

Saint-Gervais offers marked routes and guided options for snowshoeing, cross-country skiing and ski touring, together with family snow activities.

Snowshoeing

Marked winter routes

Snowshoeing

Choose from marked itineraries around Saint-Gervais and Saint-Nicolas de Véroce, or book a guide for a more immersive outing.

Cross-country skiing

More than 30 km of trails

Cross-country skiing

Nordic routes run through protected forest and mountain landscapes. Pick up the current trail map and check grooming conditions before setting out.

Ski touring

Six marked itineraries

Ski touring

Saint-Gervais provides marked training itineraries, including options suitable for progression. Off-piste touring requires appropriate avalanche knowledge, equipment and conditions.

Family snow activities

For families

Sledging, dogs & snow play

Tobogganing, dog-sledding and organised snow activities provide alternatives for children and non-skiers.

Slow down

Rest and reset

Good options for tired legs, poor visibility or a day away from the pistes.

Thermes de Saint-Gervais in winter

Half day · reserve ahead

Les Thermes de Saint-Gervais

Thermal pools and wellness treatments in the historic spa setting at Le Fayet.

Armancette spa

Premium spa

Armancette Spa

A refined spa option in Saint-Nicolas de Véroce. Check day-access availability and book in advance.

Fleurs des Roches winter lounge

At home

A quiet chalet day

Light the fire, settle into the lounge and enjoy a slower day when the weather closes in.

A genuinely useful local tip

Leave the equipment at the gondola

Lockers can be rented at the base of the Le Châtelet gondola. This lets guests leave skis, poles and boots at the lift rather than carrying everything back to the chalet each day.

Walk home from Le Châtelet without ski equipment

Approximately 15 minutes on foot

Walk home unencumbered

After skiing, store the equipment at Le Châtelet and walk back to Fleurs des Roches without skis or boots. It also makes driving simpler because the car remains free of wet equipment.

Heated ski lockers at the gondola

Recommended for families

Ask about availability early

Locker availability and rental arrangements may vary by season. Ask the lift office or nearby ski shops on arrival, particularly during school-holiday weeks.

Mont Blanc massif seen from Saint-Gervais

The mountain above Saint-Gervais

Discover Mont Blanc

Mont Blanc is inseparable from Saint-Gervais. The principal French normal route begins on this side of the massif, using the Tramway du Mont-Blanc before continuing towards Nid d’Aigle, Tête Rousse and the Goûter refuge.

!

Essential safety advice

Mont Blanc is not a walk-up summit

The ascent is a serious high-altitude mountaineering undertaking involving glaciers, crevasses, snow and ice, rockfall, altitude and rapidly changing weather. It requires excellent fitness, acclimatisation, suitable technical equipment and genuine mountaineering experience.

Guests without the appropriate experience should attempt the summit only as part of a properly prepared programme with a qualified high-mountain guide. Refuge reservations on the normal route are controlled, and camping or bivouacking is prohibited within the classified Mont Blanc site.

Experience the mountain

Without climbing the summit

These are the most rewarding ways to understand the scale and character of Mont Blanc while remaining on established visitor routes.

Aiguille du Midi cable car above Chamonix

High-altitude excursion

Aiguille du Midi

Ride the cable car from Chamonix to one of the Alps’ great viewpoints. Conditions, wind and visibility can change quickly, so reserve ahead and check live operating information.

Tramway du Mont-Blanc in winter

From Saint-Gervais

Tramway du Mont-Blanc & Nid d’Aigle

The historic rack railway climbs from Le Fayet and Saint-Gervais into the snowy high country. Winter services and the upper terminus vary with conditions, so check the timetable before leaving.

Mont Blanc landscape near the Miage refuges

Refuge day

Mountain refuges

A refuge lunch or carefully planned overnight stay is a memorable way to experience the mountain environment without attempting the summit. Access and difficulty vary considerably.

Montenvers train overlooking the Mer de Glace in winter

Chamonix excursion

Montenvers & Mer de Glace

Take the red cogwheel train from Chamonix to Montenvers for views of the Mer de Glace and the surrounding peaks. Allow time for the full visit and check access before leaving.

Winter access around the massif

Winter excursions and guided routes

Most classic day walks and the Tour du Mont Blanc are summer itineraries. In winter, use prepared pedestrian or snowshoe routes and book a qualified guide for glacier travel, ski touring or high-mountain terrain.

Winter guide

Winter Experiences

Explore skiing, snowshoeing, cross-country skiing, ski touring, family activities and restorative winter days around Saint-Gervais.

Regional road map showing Saint-Gervais between Geneva, Annecy, Megève and Chamonix

Useful local addresses

Ski equipment, food shopping, local specialists & pharmacies

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Our practical winter addresses for equipment hire and servicing, followed by everyday essentials and good local produce.

01

Winter essentials

Ski hire, sales & servicing

Blanc Sport ski shop in winter

Blanc Sport

Ski and snowboard rental, sales and servicing in the centre of Saint-Gervais. A convenient village option for guests who prefer to arrange equipment close to the chalet.

Details & location ↗
Penz Skimium ski rental

Penz Pierre & Fils · Skimium

Rental options include alpine, cross-country and touring equipment. Useful locations include Saint-Nicolas de Véroce and the Chattrix sector.

Details & location ↗
Claude Penz Sports at Le Bettex

Claude Penz Sports · Le Bettex

Located directly by the snow front beneath the gondola station, with rental, sales, repair and specialist advice.

Details & location ↗
02

On foot

Groceries in the village

Carrefour Express Saint-Gervais storefront

Carrefour Express

Convenient everyday groceries in central Saint-Gervais.

Directions ↗
Petit Casino Saint-Gervais storefront

Petit Casino

A compact village supermarket for everyday essentials.

Directions ↗
Growers' Market

Growers' Market

Local growers and producers gather in the village every Thursday morning.

Market location ↗
03

With a car

Larger supermarkets

Grand Frais · Domancy

Grand Frais · Domancy

Our preferred option for fresh fruit, vegetables, meat, fish and specialist produce.

Directions ↗
Intermarché · Domancy

Intermarché · Domancy

A full-size supermarket with a broad range of household and food essentials.

Directions ↗
Carrefour · Sallanches

Carrefour · Sallanches

A large hypermarket suitable for a comprehensive shop.

Directions ↗
04

Good local produce

Local specialists

Village butcher

Village butcher

Saint-Gervais' local butcher for fresh meat, charcuterie and prepared specialities.

Directions ↗
Local bakeries

Local bakeries

See our Breakfast section for Aux Petits Gourmands and La Choco.

La Ferme du Mont Blanc

La Ferme du Mont Blanc

Cheese, saucisson and regional farm products.

Directions ↗
La Ferme des Roches Fleuries

La Ferme des Roches Fleuries

Farm dairy products, local cheeses and saucisson.

Directions ↗
05

Health essentials

Pharmacies

Pharmacie des Dryades

Pharmacie des Dryades

Village pharmacy and health essentials.

Directions ↗
Pharmacie du Mont Joly

Pharmacie du Mont Joly

Pharmacy serving Saint-Gervais and the surrounding area.

Directions ↗

Ten carefully selected addresses

Our Favourite Restaurants

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There is no shortage of wonderful places to eat around Saint-Gervais. Instead of listing them all, we have selected the restaurants we continue to book ourselves, season after season.

Winter routes around Saint-Gervais

Snowshoe, Nordic & touring itineraries

— ✧ —

Use the official route pages and current local information. Snow conditions can change quickly; marked routes do not remove the need for suitable equipment and judgement.

01

On foot

Snowshoe routes

Bionnassay winter route

Bionnassay – Bellevue

Approximately 9.2 km and 2h45, with around 361 m of ascent. An easy-to-moderate linear route and the longest of the highlighted local snowshoe itineraries.

Official route information ↗
Saint-Nicolas de Véroce snowshoe route

Porcherey Loop

A compact Saint-Nicolas de Véroce loop with a more sustained climb. Check the official page for the latest route and access details.

Official route information ↗
Guided snowshoe outing

Guided Snowshoe Outings

A good option for discovering quieter terrain and learning about winter wildlife without navigating independently.

Guided options ↗
02

Glide through the landscape

Cross-country skiing

Cross-country ski trail

Saint-Gervais Nordic Trails

The local area offers more than 30 km of cross-country routes through forest and mountain scenery. Check grooming, access and the current trail map with the Tourist Office.

Official Nordic information ↗
Les Saisies Nordic skiing

Les Saisies Nordic Area

A strong full-day alternative for committed Nordic skiers, but in a different valley and requiring a planned drive.

Official information ↗
03

Uphill

Ski touring

Ski touring route

Marked Saint-Gervais Routes

Six marked itineraries of roughly 3 km and generally under two hours offer a structured introduction or training outing.

Official touring information ↗
Mountain guide in winter

Tour with a Guide

For off-piste terrain, unfamiliar conditions or a more ambitious objective, use a qualified local guide and carry appropriate avalanche equipment.

Find local activities ↗

Simple, practical instructions

Appliances & Entertainment

— ✧ —

Select an appliance for a quick start guide. Full manuals are available when more detail is needed.

01

Cooking and coffee

Kitchen

SMEGFMI325X Microwave View guide

30-second quick start

  1. Place food in a microwave-safe container and close the door.
  2. Use Quick Start for straightforward reheating.
  3. Select microwave, grill, microwave + grill, pizza or a defrost programme as required.
  4. Use the child lock only when needed and leave the appliance unlocked for the next guest.
BOSCHKAN58A55 Fridge-Freezer View guide

Guest essentials

  1. Keep the refrigerator and freezer doors fully closed.
  2. Do not change the temperature settings unless necessary.
  3. Use the water and ice dispenser gently and remove any glass before releasing the control.
  4. If an alarm sounds, check that both doors are properly closed.
NESPRESSO · KRUPSYY1472FD Coffee Maker View guide

30-second quick start

  1. Fill the water tank and switch the machine on.
  2. Wait until the lights stop flashing.
  3. Lift the lever, insert a Nespresso capsule and close the lever.
  4. Place a cup underneath and press espresso or lungo.
  5. Lift the lever afterwards to release the used capsule.
Please noteOnly use original-format Nespresso-compatible capsules and empty the capsule container when full.
OUTDOOR COOKINGTraditional Charcoal BarbecueView guide

Using the Weber Rapidfire Chimney Starter

  1. Remove the cooking grill and place two or three firelighter cubes on the barbecue's charcoal grate.
  2. Fill the Weber Rapidfire Chimney Starter with the required amount of charcoal, place it directly over the lit cubes and allow the charcoal to ignite.
  3. When the upper coals are beginning to turn grey with ash, put on the supplied heat-resistant barbecue mittens and carefully pour the hot coals onto the charcoal grate.
  4. Replace the cooking grill, allow it to heat, and arrange the coals for direct or indirect cooking as required.
Where everything isA bag of charcoal is stored beneath the barbecue. Firelighter cubes are beside the indoor fireplace, the lighter is in the kitchen drawer, and the barbecue utensils hang from the side hooks.
Fire and burns hazardThe barbecue, coals and chimney starter become extremely hot. Never leave the fire unattended, keep children well away and use the supplied mittens when handling the chimney. Allow all coals and ashes to cool completely before disposal.

We would appreciate it if you could brush the grill clean after use and leave the barbecue ready for the next guests.

02

Clothes and linen

Laundry

ELECTROLUXEW6F4111RC Washing Machine View guide

Recommended everyday use

  1. Load the drum loosely and close the door firmly.
  2. Add detergent to the main-wash compartment.
  3. Select a suitable programme; use a standard cotton or mixed-fabric programme for most loads.
  4. Press Start/Pause and leave the door closed until it unlocks.
ELECTROLUXEW6HI6295BN Tumble Dryer View guide

Recommended everyday use

  1. Check clothing labels and remove anything unsuitable for tumble drying.
  2. Clean the lint filter before use.
  3. Load the dryer loosely, choose the relevant programme and press Start/Pause.
  4. Remove the laundry promptly and clean the filter again after use.
ImportantDo not dry ski gloves, footwear or garments containing foam, rubber or waterproof membranes unless their care label permits it.
03

Television, sound and connectivity

Entertainment

SAMSUNGUE40H6400 Lounge TV View guide

Guest essentials

  1. Use the Samsung remote to turn the television on.
  2. Press Source to switch between television and connected HDMI devices.
  3. Use the Smart Hub button for available applications.
  4. If there is no picture, check that the correct input source is selected.
LG · ANNEXE LOUNGETelevision View guide
LG television in the annexe lounge

Guest essentials

  1. Use the LG remote to turn the television on.
  2. Press Input or Source to select the required HDMI connection.
  3. If the screen says “No signal”, cycle through the HDMI inputs.
  4. Please leave the television on its original input when finished.
Model identification pendingThe front photograph confirms an LG screen, but the exact model requires the rear label or the “About This TV” screen.
GENEVAModel S Sound System View guide

Bluetooth connection

  1. Press Mode until the display shows “Blue”.
  2. Wait for “P” or “Pairing” to flash.
  3. Open Bluetooth settings on your phone and select “GENEVA S”.
  4. If requested, enter PIN 0000.
JBLHorizon Alarm Clocks View guide

Bluetooth and alarm basics

  1. Hold the Bluetooth button for more than two seconds to enter pairing mode.
  2. Select “JBL HORIZON” on your phone.
  3. Hold Alarm 1 or Alarm 2 for more than two seconds to set an alarm.
  4. Use the Snooze/Light bar for snooze and display lighting.
Still need help?

Contact us and tell us which appliance you are using.