Living room with fireplace at Fleurs des Roches

Saint-Gervais Mont-Blanc

Your mountain retreat

Welcome to Fleurs des Roches

Everything you need for a seamless stay.

Practical information about the chalet, followed by our carefully selected recommendations for enjoying Saint-Gervais.

At home

Discover the Chalet

Everything you may need during your stay, from arrival through to departure.

Connect

Wi-Fi

Network, password and QR code
Fleurs des Roches lounge

Welcome home

House Guide

Arrival, parking, heating, entertaining and departure
Fleurs des Roches kitchen

Quick guides

Appliances

Kitchen, laundry, televisions and sound systems
Bedroom at Fleurs des Roches

Rest well

Bedrooms

Bedding, pillows, blankets and storage
Bathroom at Fleurs des Roches

Refresh

Bathrooms

Towels, showers and practical details
Woven laundry basket with folded linen

Everyday essentials

Practical Information

Laundry, cleaning, waste disposal and recycling

Stay safe

Health & Safety

Emergency contacts, first aid and fire-safety equipment

Beyond the chalet

Make the Most of Saint-Gervais

Our own recommendations, together with trusted official local information.

Breakfast in the garden

Start the day

Breakfast

Bakeries, pâtisseries and artisan chocolates
Dining room at L'Armancette

Our local favourites

Dining

Restaurants for special evenings and relaxed family meals
Mont Blanc and the Aiguille du Midi in summer

The mountain above Saint-Gervais

Discover Mont Blanc

Iconic excursions, walks, refuges and essential advice for the summit
Le Nid d'Aigle from Bionnassay

Into the mountains

Walks & Hikes

Official Saint-Gervais routes and trail information
Saint-Gervais market

Local life

Shops & Services

Market, groceries, specialists and pharmacy
Tramway du Mont-Blanc travelling through alpine meadows

Curated days out

Summer Experiences

Family adventures, hiking, outdoor pursuits, wellness and scenic outings

Local travel

Getting Around

Directions, buses, taxis and airport transfers

Two recommended local options

Breakfast & Bakeries

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Our preferred places for morning bread, pâtisseries, cakes and artisan chocolates.

Rest well

Bedrooms

Bedding

Fresh linen is provided for every bed.

Pillows & blankets

Spare pillows and blankets are available in the chalet.

Storage

Please use the wardrobes and drawers available in each room.

Refresh

Bathrooms

Towels

Bath towels and hand towels are provided for your stay.

Showers

Please leave shower areas tidy after use.

Toiletries

Each bathroom is stocked with our signature refillable Fleurs des Roches dispensers, filled with Faith In Nature Geranium & Lavender plant-based shampoo, conditioner and body wash. Hairdryers are located beneath each sink, and cotton buds and cotton make-up pads are also provided.

Everyday essentials

Practical Information

Laundry

A washing machine and tumble dryer are available for guests. Please use the appliances with care and refer to the appliance guides where needed.

A retractable Brabantia WallFix clothes line is available outside at the rear of the chalet. It opens and closes in one movement.

Cleaning

Cleaning equipment is available in the chalet for small spills and everyday use during your stay.

Drinking water

The tap water is safe to drink and of excellent quality. Saint-Gervais' drinking-water networks are monitored regularly, so there is no need to buy bottled water.

General waste

A bin for non-recyclable household waste is located beneath the kitchen sink. Gently pull the second cupboard door from the right and the pull-out bin will appear.

After use, please push the cupboard door back fully. This helps prevent insects from being attracted during the warmer summer months.

Recycling

The recycling bin is located behind the wooden door on the left-hand side of the entrance to the self-contained unit, near the kitchen.

Paper, cardboard, glass, plastic and general household packaging may all be placed together. There is no need to separate the materials or rinse containers.

At departure

There is no need to empty either the general-waste bin or the recycling bin at the end of your stay. We will take care of both after your departure.

Network

Fleurs des Roches WiFi-guest

Password

Welcome@FDR

Wi-Fi QR code

Essential information

Health & Safety

Emergency numbers

European emergency
112
Medical
15
Fire
18
Police
17
Call the host: +41 79 582 30 86

Chalet address: 74 chemin d’Anterne, 74170 Saint-Gervais-les-Bains

First-aid kit

The first-aid kit contains disinfectant, plasters, pain relief, insect repellent, sunscreen, cotton buds, cotton make-up pads, a tick remover and other basic essentials.

Fire extinguishers

Fire extinguishers are located in the main lounge and the master bedroom. Smoke detectors are installed throughout the chalet.

Fire blanket

A fire blanket is located beneath the kitchen sink for use in the unlikely event of a cooking-related fire.

Emergency torch

A torch is mounted beside the electrical consumer unit and main switches. In the unlikely event of a power cut, simply remove it from its holder for immediate use.

Welcome to Fleurs des Roches

Arrival, living at the chalet & departure

Everything you need to settle in comfortably and enjoy the chalet.

Parking

The parking area at the front of the chalet accommodates two to three cars. Please do not park in the driveway on the left-hand side of the chalet, which must remain clear and unobstructed.

Access & keys

Keys are provided in the lockbox to the left of the front door. Your host will provide the code once the reservation has been confirmed. A second set is available inside the chalet.

  • The diamond-shaped key opens all exterior doors except the French door to the self-contained unit at the rear of the chalet (Bedroom 5).
  • The round-shaped key opens that French door. Lift the handle upwards before turning the key to lock it.

Heating Winter

The chalet has high-performance insulation, double glazing and underfloor heating and should remain warm at all times. Electric wall heaters may be switched on if additional warmth is required.

Windows & flyscreens

Most windows have retractable flyscreens. To roll a screen back in, hold the black plastic tabs as close as possible to the side edges, pull down and gently towards you to release the lock. The screen will then retract automatically.

Living areas & televisions

The chalet has two lounge areas that comfortably accommodate up to 12 guests. The main lounge has a Samsung screen with Apple TV and the main streaming apps installed. Content can also be streamed from a phone or tablet. The smaller lounge beneath the mezzanine bedroom has an LG Smart TV with apps pre-loaded.

Geneva S sound system

Connect by Bluetooth and select Layen i-Dock 40 from the available devices. The remote is located beside the unit. Please do not remove the black transmitter in the top dock, as it is required for Bluetooth playback.

Fireplace Winter

You are welcome to use the fireplace. Once the fire is established, keep the front glass door closed at all times. Fire-lighting cubes, matches, logs and fire starters are located to the right of the fireplace.

Recycling

A recycling bin is provided behind the wooden door on the left-hand side of the entrance to the self-contained unit, near the kitchen. Paper, cardboard, glass, plastic and general packaging may be stored together and do not need to be rinsed or cleaned.

Departure

Check-out is by 10:00 am. Please leave the second set of keys on the dining table, return the first set to the lockbox and ensure that all doors and windows are securely closed. There is no need to take out the rubbish or recycling. We wish you a safe journey home.

Our summer edit

Five ways to enjoy the mountains

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From gentle family outings to high-alpine adventures, these are the experiences we most readily recommend.

Family adventures on Mont Joly

For every generation

Family Adventures

Easy, memorable outings with children
Mountain hiking

On foot

Hiking

Panoramic routes and mountain refuges
Mountain biking

For active days

Mountain & Outdoor Adventure

Bikes, flight, rivers and climbing
Thermal wellness in Saint-Gervais

Slow down

Wellness & Relaxation

Thermal water, spas and restorative time
Saint-Gervais village

Beautiful days out

Scenic Outings & Mountain Dining

Railways, villages, views and long lunches

For every generation

Family Adventures

Simple, rewarding outings that work particularly well with children.

Tramway du Mont-Blanc

Half day · all ages

Tramway du Mont-Blanc

Take France's highest rack railway through alpine pastures towards Bellevue or the high mountain terminus. The journey itself is the adventure.

Lac de Passy

Half day · easy

Lac de Passy

A relaxed lakeside outing with swimming, open views and plenty of space for children. Best enjoyed early on warm summer days.

Parc Thermal

1–2 hours · easy

Parc Thermal

Woodland paths, the Bon Nant river and open spaces make this an easy local option when the family wants a gentle outing.

Parc de Merlet

Half day · wildlife

Parc de Merlet

An exceptional wildlife park above Les Houches, where alpine animals roam against a spectacular Mont Blanc backdrop.

Parc de loisirs du Pontet in Les Contamines

Half/full day · all ages

Parc de loisirs du Pontet

A large family leisure park in Les Contamines with a swimming lake and a wide range of seasonal sports and play activities. Check opening dates and individual activity times before leaving.

Saint-Gervais sports centre

Flexible · all weather

Saint-Gervais Sports Centre

A useful family option with indoor and outdoor pools, an ice rink, tennis courts, mini-golf, pétanque and a café with terrace. Facilities and opening times vary by season.

Lac de l'Etape above Les Contamines

Half day · summer swimming

Lac de l’Étape

A small mountain lake above Les Contamines where swimming is possible in summer. It can be reached on foot from Parking de Notre-Dame de la Gorge; in lift season, check the current access arrangements because the Gorge gondola may be closed for works.

Biotope swimming pool in Combloux

Half day · natural swimming

Combloux Biotope

A naturally filtered outdoor swimming lake with exceptional mountain views. Capacity can be limited in warm weather, so check opening information and arrive early.

Walibi Rhône-Alpes amusement park

Full day · approximately 2 hours by car

Walibi Rhône-Alpes

A substantial amusement-park day trip for families wanting a break from mountain activities. Book tickets ahead during school holidays and allow a full day.

Into the mountains

Hiking

A small selection of classic routes; the dedicated Walks & Hikes section contains further official itineraries.

Refuge de Miage beneath the Dômes de Miage

Half/full day · moderate

Refuge de Miage

A beautiful valley walk beneath the Dômes de Miage, ending at a classic mountain refuge and one of the area's most memorable settings.

Bellevue panorama

Half day · flexible

Bellevue & Col de Voza

Use the Tramway du Mont-Blanc to gain altitude, then choose a gentle panorama walk or a longer route towards Bionnassay.

Mont Joly ridge with Mont Blanc views

Full day · demanding

Mont Joly

A high panoramic outing for experienced walkers, with exceptional views across the Mont Blanc massif in clear conditions.

For active days

Mountain & Outdoor Adventure

A few standout ways to experience the terrain beyond walking.

Mountain biking

Half/full day · active

Mountain biking & e-biking

Explore the Saint-Gervais and Évasion Mont-Blanc trails by mountain bike or e-bike, with routes available for different levels.

Tandem paragliding above Saint-Gervais

1–2 hours · weather dependent

Paragliding

A tandem flight offers an unforgettable perspective over the valley and surrounding peaks. Advance booking is recommended.

Rafting & canyoning

Half day · active

Rafting & canyoning

Guided river activities are available around Passy and Chamonix, with options suitable for first-timers and older children.

Accrobranche & climbing

Half day · family/adult

Accrobranche & climbing

Treetop courses and supervised climbing provide an enjoyable alternative on days when you want activity without a long hike.

Horse riding at Plaine Joux

Half day · advance booking essential

Horse riding at Plaine Joux

Les Écuries d’Antan offer rides in the Plaine Joux area for different levels. Places are limited and this is popular in summer, so book well in advance.

Slow down

Wellness & Relaxation

Restorative experiences rooted in Saint-Gervais' thermal heritage.

Les Thermes de Saint-Gervais

Half day · adults

Les Thermes de Saint-Gervais

Thermal pools and wellness treatments in the historic spa setting at Le Fayet. Reserve ahead, particularly during peak weeks.

Spa pool at L'Armancette

Half/full day · adults

Spa at L'Armancette

Pair a spa treatment with lunch or afternoon tea for an indulgent day in Saint-Nicolas de Véroce.

Summer dining in the garden at Fleurs des Roches

Flexible · restorative

A quiet chalet day

Sometimes the best choice is no itinerary at all: breakfast in the garden, a book, a local lunch and an unhurried afternoon at Fleurs des Roches.

Beautiful days out

Scenic Outings & Mountain Dining

Memorable combinations of views, villages and good food.

Tramway du Mont-Blanc

Half/full day · iconic

Tramway & mountain lunch

Ride the Tramway du Mont-Blanc, walk from Bellevue or Col de Voza and make time for a relaxed lunch with mountain views.

Mountain dining

Half day · our favourite

Saint-Nicolas de Véroce & L'Armancette

Explore the beautiful baroque village, then enjoy lunch, afternoon tea or dinner at L'Armancette.

Saint-Gervais market

Thursday morning

Saint-Gervais market & village lunch

Browse the growers' market, collect local produce and follow it with coffee or lunch in the village centre.

Chamonix & the high mountains

Full day · 35–45 min drive

Chamonix & the high mountains

Combine the historic centre with the Montenvers railway or Aiguille du Midi, allowing a full day and booking major attractions in advance.

The alpine landscape at Col des Aravis

Half/full day · scenic drive

Col des Aravis

A beautiful drive across one of the region's most celebrated mountain passes, with sweeping alpine views, walking opportunities and traditional restaurants around the col.

Mont Blanc massif seen from Saint-Gervais

The mountain above Saint-Gervais

Discover Mont Blanc

Mont Blanc is inseparable from Saint-Gervais. The principal French normal route begins on this side of the massif, using the Tramway du Mont-Blanc before continuing towards Nid d’Aigle, Tête Rousse and the Goûter refuge.

!

Essential safety advice

Mont Blanc is not a walk-up summit

The ascent is a serious high-altitude mountaineering undertaking involving glaciers, crevasses, snow and ice, rockfall, altitude and rapidly changing weather. It requires excellent fitness, acclimatisation, suitable technical equipment and genuine mountaineering experience.

Guests without the appropriate experience should attempt the summit only as part of a properly prepared programme with a qualified high-mountain guide. Refuge reservations on the normal route are controlled, and camping or bivouacking is prohibited within the classified Mont Blanc site.

Experience the mountain

Without climbing the summit

These are the most rewarding ways to understand the scale and character of Mont Blanc while remaining on established visitor routes.

Aiguille du Midi cable car above Chamonix

High-altitude excursion

Aiguille du Midi

Ride the cable car from Chamonix to one of the Alps’ great viewpoints. Conditions, wind and visibility can change quickly, so reserve ahead and check live operating information.

Tramway du Mont-Blanc travelling through alpine meadows

From Saint-Gervais

Tramway du Mont-Blanc & Nid d’Aigle

The historic rack railway climbs from Le Fayet and Saint-Gervais through alpine pastures. In summer it provides access towards Nid d’Aigle and the beginning of the normal-route approach.

Mont Blanc landscape near the Miage refuges

Refuge day

Mountain refuges

A refuge lunch or carefully planned overnight stay is a memorable way to experience the mountain environment without attempting the summit. Access and difficulty vary considerably.

Montenvers train overlooking the Mer de Glace in summer

Chamonix excursion

Montenvers & Mer de Glace

Take the red cogwheel train from Chamonix to Montenvers for views of the Mer de Glace and the surrounding peaks. Allow time for the full visit and check access before leaving.

Walking around the massif

Day walks and the Tour du Mont Blanc

Choose routes appropriate to the weather, snow cover, group and level of experience. The full Tour du Mont Blanc is a serious multi-day itinerary requiring accommodation reservations and careful planning; it is not a casual day walk.

Coming next

Winter Experiences

The winter guide will use a separate selection of ski, snow and seasonal experiences.

Regional road map showing Saint-Gervais between Geneva, Annecy, Megève and Chamonix

Useful local addresses

Food shopping, local specialists & pharmacies

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A concise selection for everyday essentials and good local produce.

01

On foot

Groceries in the village

Carrefour Express Saint-Gervais storefront

Carrefour Express

Convenient everyday groceries in central Saint-Gervais.

Directions ↗
Petit Casino Saint-Gervais storefront

Petit Casino

A compact village supermarket for everyday essentials.

Directions ↗
Growers' Market

Growers' Market

Local growers and producers gather in the village every Thursday morning.

Market location ↗
02

With a car

Larger supermarkets

Grand Frais · Domancy

Grand Frais · Domancy

Our preferred option for fresh fruit, vegetables, meat, fish and specialist produce.

Directions ↗
Intermarché · Domancy

Intermarché · Domancy

A full-size supermarket with a broad range of household and food essentials.

Directions ↗
Carrefour · Sallanches

Carrefour · Sallanches

A large hypermarket suitable for a comprehensive shop.

Directions ↗
03

Good local produce

Local specialists

Village butcher

Village butcher

Saint-Gervais' local butcher for fresh meat, charcuterie and prepared specialities.

Directions ↗
Local bakeries

Local bakeries

See our Breakfast section for Aux Petits Gourmands and La Choco.

La Ferme du Mont Blanc

La Ferme du Mont Blanc

Cheese, saucisson and regional farm products.

Directions ↗
La Ferme des Roches Fleuries

La Ferme des Roches Fleuries

Farm dairy products, local cheeses and saucisson.

Directions ↗
04

Health essentials

Pharmacies

Pharmacie des Dryades

Pharmacie des Dryades

Village pharmacy and health essentials.

Directions ↗
Pharmacie du Mont Joly

Pharmacie du Mont Joly

Pharmacy serving Saint-Gervais and the surrounding area.

Directions ↗

Ten carefully selected addresses

Our Favourite Restaurants

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There is no shortage of wonderful places to eat around Saint-Gervais. Instead of listing them all, we have selected the restaurants we continue to book ourselves, season after season.

01

Saint-Gervais Mont-Blanc

Easy walks & family outings

02

Saint-Gervais Mont-Blanc

Half-day mountain walks

03

Saint-Gervais Mont-Blanc

Full-day & challenging hikes

Always check the official route page, weather and snow conditions before setting out.

Simple, practical instructions

Appliances & Entertainment

— ✧ —

Select an appliance for a quick start guide. Full manuals are available when more detail is needed.

01

Cooking and coffee

Kitchen

SMEGFMI325X Microwave View guide

30-second quick start

  1. Place food in a microwave-safe container and close the door.
  2. Use Quick Start for straightforward reheating.
  3. Select microwave, grill, microwave + grill, pizza or a defrost programme as required.
  4. Use the child lock only when needed and leave the appliance unlocked for the next guest.
BOSCHKAN58A55 Fridge-Freezer View guide

Guest essentials

  1. Keep the refrigerator and freezer doors fully closed.
  2. Do not change the temperature settings unless necessary.
  3. Use the water and ice dispenser gently and remove any glass before releasing the control.
  4. If an alarm sounds, check that both doors are properly closed.
NESPRESSO · KRUPSYY1472FD Coffee Maker View guide

30-second quick start

  1. Fill the water tank and switch the machine on.
  2. Wait until the lights stop flashing.
  3. Lift the lever, insert a Nespresso capsule and close the lever.
  4. Place a cup underneath and press espresso or lungo.
  5. Lift the lever afterwards to release the used capsule.
Please noteOnly use original-format Nespresso-compatible capsules and empty the capsule container when full.
OUTDOOR COOKINGTraditional Charcoal BarbecueView guide

Using the Weber Rapidfire Chimney Starter

  1. Remove the cooking grill and place two or three firelighter cubes on the barbecue's charcoal grate.
  2. Fill the Weber Rapidfire Chimney Starter with the required amount of charcoal, place it directly over the lit cubes and allow the charcoal to ignite.
  3. When the upper coals are beginning to turn grey with ash, put on the supplied heat-resistant barbecue mittens and carefully pour the hot coals onto the charcoal grate.
  4. Replace the cooking grill, allow it to heat, and arrange the coals for direct or indirect cooking as required.
Where everything isA bag of charcoal is stored beneath the barbecue. Firelighter cubes are beside the indoor fireplace, the lighter is in the kitchen drawer, and the barbecue utensils hang from the side hooks.
Fire and burns hazardThe barbecue, coals and chimney starter become extremely hot. Never leave the fire unattended, keep children well away and use the supplied mittens when handling the chimney. Allow all coals and ashes to cool completely before disposal.

We would appreciate it if you could brush the grill clean after use and leave the barbecue ready for the next guests.

02

Clothes and linen

Laundry

ELECTROLUXEW6F4111RC Washing Machine View guide

Recommended everyday use

  1. Load the drum loosely and close the door firmly.
  2. Add detergent to the main-wash compartment.
  3. Select a suitable programme; use a standard cotton or mixed-fabric programme for most loads.
  4. Press Start/Pause and leave the door closed until it unlocks.
ELECTROLUXEW6HI6295BN Tumble Dryer View guide

Recommended everyday use

  1. Check clothing labels and remove anything unsuitable for tumble drying.
  2. Clean the lint filter before use.
  3. Load the dryer loosely, choose the relevant programme and press Start/Pause.
  4. Remove the laundry promptly and clean the filter again after use.
ImportantDo not dry ski gloves, footwear or garments containing foam, rubber or waterproof membranes unless their care label permits it.
03

Television, sound and connectivity

Entertainment

SAMSUNGUE40H6400 Lounge TV View guide

Guest essentials

  1. Use the Samsung remote to turn the television on.
  2. Press Source to switch between television and connected HDMI devices.
  3. Use the Smart Hub button for available applications.
  4. If there is no picture, check that the correct input source is selected.
LG · ANNEXE LOUNGETelevision View guide
LG television in the annexe lounge

Guest essentials

  1. Use the LG remote to turn the television on.
  2. Press Input or Source to select the required HDMI connection.
  3. If the screen says “No signal”, cycle through the HDMI inputs.
  4. Please leave the television on its original input when finished.
Model identification pendingThe front photograph confirms an LG screen, but the exact model requires the rear label or the “About This TV” screen.
GENEVAModel S Sound System View guide

Bluetooth connection

  1. Press Mode until the display shows “Blue”.
  2. Wait for “P” or “Pairing” to flash.
  3. Open Bluetooth settings on your phone and select “GENEVA S”.
  4. If requested, enter PIN 0000.
JBLHorizon Alarm Clocks View guide

Bluetooth and alarm basics

  1. Hold the Bluetooth button for more than two seconds to enter pairing mode.
  2. Select “JBL HORIZON” on your phone.
  3. Hold Alarm 1 or Alarm 2 for more than two seconds to set an alarm.
  4. Use the Snooze/Light bar for snooze and display lighting.
Still need help?

Contact us and tell us which appliance you are using.